This is the refund, return and repair policy of Dictation World Pty Ltd and applies to every purchase.
REFUND – RETURN – REPAIR POLICY
CHANGE OF MIND
We recommend you carefully preview all orders before adding them to your cart and proceeding with your order.
Refunds are only accepted if goods are DOA.
Refunds are only accepted strictly within 7 days of the date of purchase.
Refunds will not be issued for user error.
Refunds will not be made for any purchase of software or goods that contain software.
This may vary due to reasons beyond ours or the repairer’s reasonable control, such as parts, labour and incorrect fault description.
You may be required to pay labour, assessment and/or freight fees, where goods are assessed to have been damaged misused or damaged due to accident.
In some circumstances, goods presented for repair maybe replaced by refurbished goods of the same type rather than being repaired, refurbished parts maybe used to repair the goods.
All purchases to be delivered in Sydney Metropolitan and outer suburbs will be a flat courier fee.
Interstate deliveries by courier or Australia Post (standard delivery). Express delivery available at a small additional cost.
Please note Dictation World will not take responsibility for loss of goods – Insurance is available at the customer’s cost.